• Once the cake is picked up or delivered, all liability pertaining to the condition of the cake is transferred to the client. Please ensure that you transport the cake on a flat surface (i.e the floor of the car NOT the seat) and that you keep it at optimal temperature (22 degrees Celsius or below).

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• Flowers are cleaned and taped as effectively as possible; however, you assume the risk of pesticides, dirt, insects and any other contaminants when ordering them as cake toppers. Fresh flowers are purely meant to be decoration. Please do not consume flowers.

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• Photographs are taken of most cakes for social media. You acknowledge that you will not receive compensation for the usage of a photo exhibiting your cake order.

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• Please notify us of any allergies and we will do our best to accommodate. However please note that our kitchen is not free of soy, milk, gluten or other allergens. 

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• Inspiration photos are encouraged, however, we cannot guarantee that the final product will be a replica of the photo.

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• Changes to your order can be made up to a week before your cake is due. We require full payment at the time of purchase and this is not refundable despite cake order cancellations. It will instead become store credit.

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• If the cake is not picked up on the agreed date, the client is required to pay a storage fee of $10 per day until the cake is picked up.

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• Rudeness, aggression or any inappropriate behaviour that does not pass the vibe test is not tolerated. We have the right to refuse service to anyone exhibiting these traits.